Product 04 of 06 Client experience

In development

Mac Does REI app

Client home search

A client home-search app for buyers working with a Mac Does REI agent. One client account covers the mobile app and the web portal, so curated homes, saved searches, favorites, tours, messages and documents are the same on both sides.

Mac Does REI client app icon.
Mac Does REI client app icon.

Product facts

Status
In development
Built for
Home buyers working with an agent, and the agents supporting them
Platform
Mobile app, Web portal
Category
Client experience
Product line
Client experience

Status note

In development at MREI Tech. This site does not distribute the app. Early access for the Mac Does REI mobile app is run on macdoesrei.com, which is a separate live brokerage property. Contact the studio for updates on the build.

How it works

How a buyer and their agent stay on the same page

The problem this is aimed at is simple to state and hard to live with: a buyer and their agent usually end up looking at two different versions of the same search.

  1. Step 01

    The agent curates

    Homes chosen for that specific buyer arrive as a considered set rather than as an open feed of everything on the market.

  2. Step 02

    The buyer saves a search

    The criteria that matter are saved, and alerts follow when something new matches them.

  3. Step 03

    Favorites become shared

    The homes a buyer marks as favorites are visible to their agent, so the shortlist is seen rather than described.

  4. Step 04

    Tours get scheduled

    A tour is arranged from the same place the home was found, instead of restarting the conversation somewhere else.

  5. Step 05

    Messages and documents follow the account

    The conversation and the paperwork sit with the search, on both the app and the web portal.

The shape of it

One account, two surfaces, one shared view

The mobile app and the web portal are two ways into the same client account. A buyer marks a favorite and their agent sees the same list, rather than one of them forwarding it to the other.

  • Mobile app Where the buyer usually is
  • Web portal The same account in a browser
Shared One client account
  • Curated homes Chosen by the agent
  • Saved searches With alerts on a match
  • Favorites Visible to the agent
  • Tours, messages, documents Beside the search itself

One client account covers both surfaces. A buyer marks a favorite and their agent sees the same list.

Diagram of the intended structure. In development, and no client data appears here.

What it does

Capabilities, and why each one earns its place.

  • 01

    One client account

    The same account covers the mobile app and the web portal.

    Why it matters Working out which of two places holds the current version is not the buyer's job.

  • 02

    Curated homes

    Homes the agent has selected for that buyer, presented as a set someone chose.

    Why it matters A curated shortlist is a professional judgment. An unfiltered feed is just volume.

  • 03

    Saved searches and alerts

    A buyer's criteria are saved, and alerts follow when something matches them.

    Why it matters The buyer hears about a match without refreshing a listing site all day.

  • 04

    Favorites the agent can see

    Properties a buyer favorites are visible to their agent.

    Why it matters The agent works from what the buyer actually liked rather than from what they guessed.

  • 05

    Tours, messages and documents

    Tour scheduling, messages and documents sit in the same place as the search itself.

    Why it matters A transaction that lives in a text thread is a transaction with no record of itself.

Where it fits

The jobs this was built to carry.

  1. 01

    Keep the shortlist in one place

    A buyer who wants saved homes and notes together instead of scattered across listing sites and text messages.

  2. 02

    See what the buyer actually liked

    An agent who wants the buyer's favorites and feedback attached to the property they belong to.

  3. 03

    Stop re-sending the same document

    A transaction where paperwork keeps getting re-sent because nobody is certain which copy is current.

What happens next

The app is in development at the studio.

Early access for the Mac Does REI mobile app is handled on macdoesrei.com, not from this website. For questions about the build itself, email the studio.

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